It seems in some situations, UserJot is not sending out rest emails.
I received this message from one of my users, after I told them to sign up with the same email on UserJot after migrating from Canny:
"I signed up at userjot, but my password manager didn't save the random password it generated, and now when I use "forgot" on the login page, the reset email never reaches me (and yes, I've checked all the spam folders/queues)."
I tested with a few test accounts I have, and it appears that in some cases, I do receive a reset email. But not for all. For example, for this email `apps@nikolozi.com` apps@nikolozi.com ', I'm not able to receive a reset password email.
(I can also provide the user’s email address, who reported this issue to me, if it helps.)
And I don’t have a way to reset user passwords. I’m assuming this is because they are registering globally for UserJot and not just for my subdomain?
