UserJotUserJot
Aug 27

Widget SDK Identify not working

I'm trying to add the SDK into a NextJs application. The widget loads fine and send the feedback to the dashboard. The only problem is that even though I'm using the identify function the feedback is received as Guest.
CompletedCompleted
Aug 27, 2025

Hi Shayan, thanks for the response. I've just sent an email to you.

Aug 27, 2025

Hey Ruben, would you please shoot me an email shayan @ userjot.com so we can take a look at your implementation to see what might be causing the problem?